Discord-first support

We live on Discord.
So should your questions.

Our entire writing team, project managers, and student-success reps are in one place: our Discord server. It is the fastest, clearest, and only way to talk to us — 24 hours a day, across every timezone we serve.

Takes under 60 seconds · No signup required · 100% anonymous handles accepted.

Why Discord only?

One channel. Zero lost messages.

We ran email, WhatsApp, SMS, and web live-chat for two years. Messages got lost, timezones got crossed, and students had to re-explain their assignment to three different people. We killed all of them. Now everything happens in Discord — with your own private channel, your writer, and a project manager, all in one thread.

Average reply in 4 minutes

Our on-call team is paged the moment a new ticket opens. Even at 3 a.m. local time, someone is typing within minutes — not days.

Your own private channel

Every student gets a private Discord channel with their writer and a manager. Drop files, voice-note instructions, screenshot rubrics — all in one thread.

Anonymous and confidential

Use any Discord handle you like. We never ask for your school email, student ID, or real name. Your conversations are private by default.

See writers before you pay

Pitch your assignment in our #open-briefs channel. Verified writers bid with their samples, rating, and price — you pick whoever fits.

Every timezone, one server

Students in New York, London, Toronto, Sydney, Riyadh and Kuwait City all live in the same server. Writers in each region are online round the clock.

Voice and video available

For tricky briefs, jump in a voice channel with your writer and walk them through your professor's expectations in real time.

How to reach us

Three steps. No phone tree.

1

Join the server

Click the invite below. Discord opens in your browser or app — no download needed.

2

Post in #new-brief

Drop the assignment (or just describe it). A manager tags the right writers within minutes.

3

Chat, approve, done

Review the writer, agree a price, pay securely, and chat live until you get your grade.

Join our Discord →

discord.gg/XSegkDzSej · 1,800+ students · 428 writers live

On the server

What you can ask us on Discord

Anything academic, procedural, or financial. No question is too niche. A non-exhaustive list:

  • Get a quote before placing an order
  • Share rubrics, lecture slides, or past feedback
  • Pick a writer from open bids
  • Upload a part-finished draft and ask for a rescue
  • Ask for a sample in your subject first
  • Request a specific citation style (APA, MLA, OSCOLA, AGLC, Harvard, etc.)
  • Switch writers if the fit is wrong
  • Trigger a free revision
  • Request a partial or full refund
  • Ask about Turnitin-style originality reports
  • Coordinate urgent 3-hour rescues
  • Request a long-form discount for dissertations
A note on other channels

We do not use email, phone, WhatsApp, or live chat.

You may find old addresses cached on third-party sites — ignore them. We do not read shared inboxes, we cannot accept orders over email, and we do not reply to DMs on social media. Everything runs through our Discord server so that every conversation is logged, searchable, and visible to your assigned project manager. It keeps your work safe and your refund guarantees enforceable.

Open Discord now
Quick answers

FAQ about Discord support

Do I need a Discord account to contact you?

Yes. Discord is free, takes under a minute to sign up for, and works in any browser (no download). You can use any handle — most students use something anonymous.

Is Discord actually safe for academic work?

Yes. Every student gets their own private channel that only their writer and project manager can see. Files are encrypted in transit and we never post student details publicly.

What if I am in a country where Discord is blocked?

A free VPN solves it instantly. If that is not an option, submit your brief through /submit-assignment and a manager will open your private Discord thread once you can log in.

Can I still pay with a card or Apple Pay?

Absolutely. Payments run through our secure checkout (VISA, Mastercard, Amex, Apple Pay). Discord is for communication only — it never sees your card details.

What are your hours?

The server is live 24/7. Our core desk covers US, UK, EU, AUS/NZ, and Gulf timezones directly, with relay cover for everything in between.

How fast will someone reply?

Our public SLA is under 15 minutes. In practice the median first reply is closer to 4 minutes, measured across the last 90 days.

Ready when you are.

Join the server, post your brief, get matched with a verified writer in minutes.

Join discord.gg/XSegkDzSej