Frequently asked questions

Everything students ask before hiring a tutor.

Thirty-plus answers on pricing, tutors, plagiarism, urgent deadlines, countries, privacy and refunds. Still stuck? Message us on Discord — reply under 4 minutes.

Getting started

What to expect, how the first brief moves from message to delivery.

How do I place an order?+

Drop your brief on our Discord or fill out the submit-assignment form. A coordinator replies within 4 minutes with scope, tutor profile and quote. Once you approve, we take payment and start work.

How fast do I get a reply?+

Average reply on Discord is under 4 minutes, 24/7. Our coordinator team covers GMT, EST, PST and GST time zones so there is always someone on shift.

Do I need a Discord account?+

No. You can submit the full brief through our website form and coordinate by email if you prefer. Discord is just the fastest channel.

What information do you need to quote?+

Assignment brief, word count or scope, deadline, citation style, and any rubric or module code. The more detail, the more accurate the quote.

Can I see a sample of your work?+

Yes. Ask your coordinator and we will share sanitised samples from the same subject or level. All client work is confidential so samples are reference pieces, never another student's submission.

Pricing & payment

What it costs, how you pay, which currencies we support.

How much does it cost?+

Essays start from $12 per page on 5+ day lead time, urgent (24 h) from $18 per page, 3-hour rush from $24 per page. Programming and statistics are billed by the hour from $18. See the services page for the full catalogue.

Can I get a discount?+

Yes. First-time clients use code FIRST15 for 15% off. Returning clients get loyalty pricing after three orders. Bulk briefs (5+ assignments or a full dissertation) get a quoted package price.

What currencies do you accept?+

USD, GBP, CAD, AUD, SAR, KWD and AED at live foreign-exchange rates. Prices on the site are listed in USD but billed in your local currency at checkout.

Which payment methods work?+

Credit and debit cards, PayPal, Apple Pay, Google Pay and international bank transfer. GCC clients can also pay via Mada or Knet through our intermediary.

Do I pay upfront or in instalments?+

Small jobs (under $150) are paid upfront. Larger jobs and dissertations run on a 50/50 split: half at start, half on delivery.

Is my payment information stored?+

No. We use a licensed payments gateway. Card details never touch our servers and we do not store CVVs.

Tutors & quality

Who writes your work, how we vet them, and how quality is controlled.

Are your tutors really qualified?+

Every tutor is a verified graduate from a Russell Group, Ivy League, Go8 or equivalent university. We require proof of credentials and a paid trial brief before they take client work.

Can I see the tutor before I pay?+

Yes. We share their profile, university, subject specialty and past client feedback before you approve the quote.

Can I request a specific tutor?+

Yes, returning clients often request the same tutor. Mention it when you message the coordinator and we will route the brief to them.

Who supervises the tutor's work?+

A quality lead reviews every draft against the original brief before it reaches you, and runs it through Turnitin originality, Turnitin AI, GPTZero and Copyleaks.

What if I don't like the draft?+

Unlimited free revisions until it matches the brief. If it still does not, our money-back guarantee applies.

Plagiarism & AI safety

How we keep every draft Turnitin-safe and AI-detection-safe.

Is the work original?+

Yes, every draft is written from scratch by a human tutor. We run Turnitin originality checks before delivery and share reports on request.

Will the work pass Turnitin AI detection?+

Yes. We write with humans, not AI, and run Turnitin AI, GPTZero and Copyleaks on every output before delivery. No Quillbot or paraphraser tricks.

Do you use ChatGPT or Claude?+

No drafts are written by AI. A tutor may use AI for brainstorming under supervision, but every sentence you receive is human-authored.

What if my university uses a custom AI detector?+

Our drafts clear Turnitin AI, GPTZero, Copyleaks and Originality.ai reliably. If your institution uses another tool, tell your coordinator and we can run a pre-delivery check.

Can I see a plagiarism report?+

Yes, free of charge. Ask when you place the order or before final delivery.

Urgent deadlines

Same-day and 3-hour rush options for real emergencies.

What is the fastest turnaround?+

Three hours for essays, editing and short coding tasks. Same-day for larger coding, statistics and research briefs. Message Discord to confirm current bandwidth.

Does rush work still pass Turnitin?+

Yes, every rush output goes through the same Turnitin originality and AI-detection checks as a 5-day order.

Can you help if my assignment is due in an hour?+

In some subjects yes, but quality under 2 hours is very tight. See our essay-due-tomorrow rescue plan for the best moves even when time is short.

Locations & currencies

Countries we cover, and country-specific nuances.

Which countries do you serve?+

United States, United Kingdom, Canada, Australia, Saudi Arabia, Kuwait and the United Arab Emirates. See the locations hub for per-country guides.

Do you work with international students at UK / US / AU universities?+

Yes, heavily. Our tutors understand citation conventions (APA, Harvard, MLA, Chicago), Turnitin policies, and the writing-centre model used at each institution.

Do you cover GCC universities specifically?+

Yes — KSU, KFUPM, KAU, PNU, GUST, Kuwait University, AUS, AUD, Zayed University and all Education City schools in Qatar. Arabic-capable coordinators on Discord.

What about European universities?+

Yes for English-medium programmes — Bocconi, HEC, ESADE, KU Leuven, TU Munich, IE, LSE partners. See our European university help guide.

Subjects & services

What we cover across writing, coding, statistics, math and sciences.

What subjects do you cover?+

Essays, research papers, dissertations, programming (Python, Java, C++, web dev, ML), statistics (SPSS, R, STATA), math, biology, chemistry, physics, engineering, law, MBA, nursing, psychology and exam prep. See the full services catalogue.

Do you offer editing only?+

Yes — our editing desk starts at $6 per page and returns drafts inside 24 hours. Rush editing in 3 hours available. See writing help.

Can you help with dissertations?+

Yes. Full thesis writing, chapter-by-chapter help, proposal drafting, literature review support, and methodology + results chapters. Usually on a split-payment schedule.

Do you coach exam prep?+

Yes — SAT, GRE, GMAT, IELTS, TOEFL, university finals. One-to-one live sessions from $20 per hour. See exam preparation.

Privacy & safety

How we protect your identity, your university account, and your work.

Is my order confidential?+

Yes. We never disclose client identities, resell drafts, or publish submissions. Discord usernames can be pseudonyms and off-Discord coordination is encrypted.

Will my university find out?+

Nothing about our coordination is visible to your institution. Drafts pass Turnitin and AI detectors before delivery, and every order is private to you.

What happens to my draft after delivery?+

We keep it in our system only as long as you want it for revisions. If you ask us to delete it, we do — and it never gets resold or published.

Do I have to share my university email?+

No. Use any email for account setup. We never link your university email to your submissions.

Refunds & guarantees

What is covered, what is guaranteed, how refunds work.

What is your money-back guarantee?+

If the delivered work does not match the agreed brief and unlimited revisions cannot fix it, you get a full refund. No fine print.

What counts as a revision?+

Any change inside the original brief — structure, argument, citations, formatting, code logic, data interpretation. Revisions are unlimited and free.

What does not count as a revision?+

A new brief (different prompt, added requirements, scope expansion) is a new order at a discounted return-client rate.

Still stuck?

Ask a real human on Discord in under 4 minutes.

Our coordinators are online 24/7. Drop your question or full brief — and use code FIRST15 for 15% off your first order.